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Have questions regarding our formulations, order tracking, or salon partnerships? Our beauty concierge in Faisalabad is here to assist you.
Direct Inquiry Form
Official Channels
WhatsApp Direct Concierge
Instant product matching, order placement, and live support.
Chat on WhatsApp →Official Facebook Community
Follow customer reviews, video tutorials, and secret giveaways.
facebook.com/Moonlight-Cosmetics →Headquarters & Formulation Hub
Faisalabad, Punjab, Pakistan
Express doorstep dispatch nationwide across all cities.
Concierge Operating Hours
Monday – Saturday: 10:00 AM – 9:00 PM (PKT)
Sunday: Online orders processed 24/7
Frequently Asked Questions
Clear answers regarding ingredients, delivery timelines, and sensitive skin safety.
Yes, absolutely. All our formulations are non-comedogenic (meaning they will not clog pores), fragrance-balanced, and free from parabens, phthalates, and harsh sulfates. However, we always recommend patch-testing any new skincare product behind your ear 24 hours before full application.
For orders within Faisalabad, delivery typically takes 24 to 36 hours. For other cities across Pakistan (Lahore, Karachi, Islamabad, Rawalpindi, Peshawar, Multan, etc.), express courier transit takes approximately 2 to 3 business days.
Yes! We offer safe Cash on Delivery (COD) across Pakistan. You can inspect your luxury package and pay the courier rider upon receipt. We also accept direct online bank transfer and digital wallet payments.
Verified salon and aesthetic clinic owners can reach out through our Wholesale inquiry form or directly message us on WhatsApp with their salon name and commercial location to receive our professional bulk catalog and wholesale pricing structure.
Because we use clean botanical extracts and gentle non-toxic preservatives, our sealed products have a shelf life of 24 months from manufacture date, and 12 months after opening (PAO 12M). Store bottles in a cool place away from direct sunlight.